Legal

Terms & Conditions

These terms describe the basic rules for using the Servlivo platform, placing bookings, paying for services, and interacting with the support process. They are written to reflect the operating model presented across the website, including instant and scheduled bookings, transparent pricing, and trust-focused service delivery.

Last updated: March 20, 2026

Applies To

Platform use, bookings, payments, and support

Using The Platform

By accessing or using Servlivo, you agree to use the platform lawfully, provide accurate account details, and follow the booking, communication, and safety rules that support service delivery.

You are responsible for keeping your account information current and for any activity that occurs through your account unless you notify us of unauthorized access.

Bookings, Pricing, And Changes

Pricing displayed at the time of booking is the price basis for the selected service, subject to any applicable taxes, add-ons, duration changes, or other clearly presented adjustments.

Customers are expected to review booking details carefully before confirmation. Cancellation and rescheduling outcomes may depend on timing, service status, and operational constraints.

  • Bookings may be instant or scheduled, depending on availability.
  • Charges may vary if scope, duration, or selected extras change.
  • Cancellations or reschedules may be restricted close to service time.

Service Delivery Expectations

Servlivo works to provide a reliable service experience, including verified professionals, clear booking flow, and reasonable support processes. Actual service outcomes can still depend on on-site conditions, customer instructions, location access, and time available within the booking.

Customers should provide safe access to the service location, accurate instructions, and respectful working conditions. Abuse, unsafe conditions, or misuse of the platform may lead to service refusal, account restriction, or other action.

Limitations And Updates

Servlivo may update these terms, platform features, supported locations, and operating processes as the business evolves. Continued use of the service after an update means the revised terms apply going forward.

To the extent allowed by law, our liability is limited to the scope reasonably connected with the service and platform functions we provide. Nothing on this page removes rights that cannot legally be excluded.

Questions about these terms?

If you need clarification on a booking rule, pricing issue, or policy point, contact support and include the relevant booking details.

Ask support